Train on your own! - Project Coordinator DemandLab Employee Review

Thanks for sharing your perspective! As co-founder, I’m sorry your experience didn’t meet your expectations. Based on your feedback, we’ve added monthly ‘skip level’ meetings (where managers meet with their direct reports’ direct reports). This is in addition to our existing weekly One-on-One (O3) meetings for each employee, monthly all-hands meetings updates and Q&A, quarterly ‘town hall’ meetings for Q&A, and my annual 1:1 personal connect meetings with each employee. DemandLab does cutting-edge, client-facing work. This sometimes means we're creating industry-leading SOPs from scratch, rather than using a cookie-cutter approach. This can be a challenge if people haven’t worked at a client-facing company before. Our COO personally monitors team workloads on a weekly basis, and it’s part of our monthly leadership process. Since your time here, we've shifted the Project Management function to within the overall Operations team, to give everyone greater visibility into what's on the horizon. We rely on team members to share if they are (or expect to be) overloaded. When team members share concerns, we’ve taken them seriously and taken action accordingly. We also set aside a block of hours every month specifically for professional development. In speaking with the team, it sounds like some of your additional time was related to your completing a DemandLab-reimbursed industry certification, PMI's Certified Associate in Project Management. I'm not sure how to answer your notes on ‘Advice to Management’ because these behaviors are not something I've seen, not our norm, and contrary to what I would expect leadership to tolerate. We’ve discussed your comments in an executive meeting, in case something arises in the future. We prioritize creating a good employee experience, and are proud to have received ‘Great Places to Work’ recognition. But we're always looking to improve. I’m sorry things weren’t a match for you, and wish you the best in your new role. With gratitude, Rhoan Morgan, CEO and Co-Founder