Terrible, awful, unbearable; owner is a bully - Client Advocate Democracy Employee Review

1.0
15 Jan 2020
Recommend
CEO approval
Business outlook

Pros

The office manager is a delight, as is the graphic designer and head of news. There are some really nice, talented and creative people at Democracy. There are two young female senior managers who go above and beyond to protect newcomers from all the toxicity. They win some impressive pitches. Likely due to overpromise as there is a complete lack of resource - less demanding clients get pushed to one side over new, bigger or more demanding ones. Most clients don’t stick around for long.

Cons

Democracy is one of the least democratic workplaces out there. Ironically enough, the owner is a fascist - she will shut down reasonable and valid feedback or ideas in a heartbeat - for no other reason than to assert control. This usually takes place in front of colleagues - during Monday morning meetings etc. She loves to belittle and humiliate and she’s certainly got a knack for it! She usually bullies one person at a time for a period of time until they leave or someone new comes along. Unfortunately, no one speaks up because they’re scared of her... there’s also too much risk of making yourself the next target. This makes for an extremely toxic and dysfunctional working environment - full of overworked and stressed out employees. Demands are always unreasonable. You’re expected to not have a life outside of work. Operationally, it’s shambolic. No set procedures (these change week on week) or compliance (including legal). You’re also expected to empty bins and dishwasher etc. on top of your 50+ hour week. It comes as no surprise there’s a really high turnover… around 40% in any given year. Unless you’re desperate to get a foot in the PR door, steer clear.

Explore other reviews about Democracy

5.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Exciting and fun work Great culture Creative work Friendly team Solid processes Lack of team churn so strong expertise and relationships

Cons

A lot of processes to learn when you first arrive which can be a little daunting - but there are plenty of people on hand to help

5.0
22 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Fantastic clients. Amazing opportunity to work with both household name brands and owner managed companies, giving you a great scope of experience and access to develop fun and thought-provoking campaigns. Wickedly intelligent colleagues. Recruitment process means you work with people who are genuinely smart. From the very top of the hierarchy right down to the latest recruit. Innovation. This is an environment that values pioneering ideas, and wins awards from embracing new ideas to engage. Your CV will be packed full of smart and exciting campaigns. Teamwork. Its the basis of the way the agency works, and if you pitch in, you become part of a team that always has your back and always has time to help you hone ideas and overcome obstacles. Insight-led. They never do PR for PR's sakes. All activity is informed by insight which means you develop campaigns that really do make a meaningful difference. Opportunities to learn. You can given the chance to rise to the challenge if you're willing to learn on the job and embrace opportunities. Those who put their hands up and dig in, get noticed.

Cons

The con is agency life isn't for everyone. There are always big personalities involved, the pace is always fast, and clients have high expectations which you have to meet, as your livelihood depends on them. You need resilience and you need to be prepared to put in, in order to get out. Democracy has high expectations but it offers great experience and friends for life if you make the effort to meet them.

3
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