Good experience - Head of Support Descartes Systems Employee Review

Great leadership team. Great culture. Very reasonable work-life balance expectations. An organization that tries hard to always do the right thing and be fair to customers. Many key employees have been at Descartes 10+ years, great tenure. Clearly one that you can build a career at.

Lots of tech debt, makes it difficult to feel like we can innovate and do cool things. All of the acquisitions make Descartes difficult to navigate and learn, makes it even more difficult to get things done. Feels a bit stagnant at times.

Descartes has a strong, reliable sales process that works. A lot is always changing and evolving in the business as the company acquires multiple companies per year giving sellers new products to work with.

Base comp for AE is less than the market rate. Because the company focuses on acquiring new products, little dev work goes into current systems.