Overall a pretty miserable place to work - Technical Support Specialist DesktopShipper Employee Review

2.0
7 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Paid alright, though you had to fight for it. They were happy to gouge my coworkers with pay that was essentially minimum wage. - Full Remote - Enjoyable Coworkers sometimes

Cons

- The worst benefits I've ever seen. Was nearly 1000 dollars a month to cover a family of 3. - No time off. They advertised 2 weeks PTO, come to find out it's actually 5 days- the other 5 days are sick days and they combine the pool. - No easy way to communicate with management, my manager disappearing for days at a time, not taking calls or replying to messages - Habitually understaffed - Carrot on a stick motivation offering the same promotion to multiple employees - Asked to do Tech Support for software, but given little to no visibility about the functionality of the software. Led to many frustrated clients and employees.

Explore other reviews about DesktopShipper

5.0
13 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Great People and culture to work in.

Cons

Do not have any cons to list

4.0
2 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

remote job good compensation and benefits nice and competent co-workers owner did some good things for me

Cons

mediocre management in some departments used to have a great work environment before going remote, but they try not much room for advancement even with experience, mostly due to being a family own business

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