7 months with Mediatoolkit - Head Of Customer Success Determ Employee Review

Thank you for taking the time to share your feedback with us. We respect your point of view regarding our people management skills and business acumen. We acknowledge that not all decisions made by management have been perfect, but they are always openly communicated transparently to the entire company. We are continuously learning and striving to improve in these areas. We intend to create a supportive and effective work environment for all our employees. Regarding the departure of the sales team, it was a difficult decision that was made based on the team’s performance and the lack of results and growth over an extended period. It was a mutual agreement reached after thorough evaluation and discussion. We value the contributions of our employees, and we always aim to make decisions that are in the best interest of the company and its employees as a whole. We assure you that any layoffs or downsizing outside this situation have been solely based on performance and outputs. As a growing company, we must make tough choices to ensure we can scale further and achieve our goals. However, we communicate these decisions transparently to the company, providing explanations and rationale. We appreciate your concern about the future and the need for significant changes. We are actively working on improving our processes and addressing any shortcomings. While change takes time, we are committed to making the necessary adjustments to turn things around and create a more positive work environment. We genuinely value the feedback of our former employees, as it helps us understand areas where we can enhance our operations. We wish you the best in your future endeavors, and if you have any further concerns or suggestions, please feel free to let us know.