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Diamond Foundry

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Good pay and supportive colleagues, but poor communication, hours and unrealistic quotas. - Diamond Expert Diamond Foundry Employee Review

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

* Good pay based off of experience. I got paid on the higher end of the spectrum. * The appointment based schedule is great. * Colleagues are nice and supportive.

Cons

* Lack of clear communication between employees -> managers -> regional managers -> higher ups. Essentially no one knows what happening until the last minute, Or there's an annoying work around you have to do in order to get clear, verified information. Things are also changing way too fast to give anyone proper notice which I find disrespectful. * The hours are horrible. We're open way too late. My life is essentially my job because I have no ability to do anything else after work. * Conversion rates and quotas are ridiculous. Jewelry is one of the lowest conversion categories, yet they want us to close 50% of our engagment ring appointments. Having a quota that stays the exact same every single month despite some months being much, much, much slower than others is also just stupid.

Explore other reviews about Diamond Foundry

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Effort has a direct impact on earnings - A lot of repeat customers - Coworkers share valuable industry knowledge - Professional relationships matter here - Sales skills improve through experience

Cons

You can't hit sales targets without consistent effort and initiative.

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The technical work was genuinely interesting, and my colleagues were competent and knew what they were doing.

Cons

- I worked every weekend, often for entire days, without ever being explicity told to, because the workload effectively demanded it. - Messages regularly came in late at night, including around 11 PM, as if it were normal working hours, and it became clear that not responding was viewed negatively. - My vacation time was rarely real rest since I would still be contacted or return to urgent issues that made me feel obligated to stay engaged. - There was an unspoken expectation of constant availability, where being ready to respond immediately was treated as standard. - I became exhausted from constantly checking my phone first thing in the morning and right before sleeping because work never truly stopped.

2
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