Receptionist - Front Desk Receptionist Diaz Case Employee Review

This is a horrible job environment to work in, the owner is possessive and treats hard workers poorly. She knows some people are horribly needed for money yet she cuts hours down. Management doesn’t have a word to anything it always comes down to her. It’s very unprofessional no one works there and those are the people that she truly appreciates. The hard workers usually get fired or she finds some type of problem in the person and always fires them. If you work here be ready for people to be rude to you and make you feel uncomfortable and for rude customers being mad because their case is not being worked on and the calls are never being picked up or returned. You’re constantly being blamed for it, bc customers think it’s you who is suppose to give them information, but it’s actually the paralegal who is. I would be blame for stealing money or taking fake money in when they knew who it really was they’d look for someone else to blame it on. Everyone pretends to be a certain way to your face, but turn around and go bash you with another person. I never understood why there was constant drama every single day. I never knew why people took each other so serious when it was just a work environment we’re all suppose to make peaceful and enjoyable. They’d love for someone else to get in trouble just so that can be the topic of the day, but when it came down to them nothing was said. The owner does not trust any of her employees she’s constantly on her phone monitoring the cameras, which I don’t understand if she doesn’t trust an employee why would she have them working for her? She’s ambitious in a nasty way, she gets and gets money from humble, hard working people that hardly have any money and work sweat and tears off to get it and she doesn’t appreciate any of that nor is she humble about it. All the commercials, radio shows are a scam and slowly customers are realizing that. They make a lot of mistakes on cases when some of these cases depend on people’s life’s. It’s a lot of immigration cases that customers just hire this attorney thinking it’s her that is going to work their cases, but most of the time they are dealing with people who are not legally allowed to do any of the things they do. For consultations you’ll be meeting with a girl who knows NOTHING about LEGAL advice. Yet they allow her to open cases back to back knowing that some of those cases cannot even be opened. They all FAKE IT TILL THEY MAKE IT bc most of them don’t know a single thing. Every time they go in the office with a customer they go back and forth in and out the office to call the attorney and ask her what they are suppose to say to the customer. No one is trained the right way there. And they expect people to learn so quick, they’re system is so sketchy and old school. You constantly have to answer calls, make appointments, Take payments all day on the phone. It’s a whole lot of mess and stress you usually end up going home stressed out or in a bad mood, of how much drama goes on during the day. There’s a fine line between employees and owners and the owner crosses that line, way too often with some of the people in there. She’s bossy and has the need to feel you’re suppose to kiss up to her her bc she’s the owner and if you don’t that’s when she starts magically finding all the wrong in you. If you feel like you’re suppose to stay there cus of the money DONT it’s not worth it, there’s better opportunity’s out here in the world. Mad customers that don’t get their cases worked on are the worst to deal with and it really broke my heart for them how frustated they’d get due to the fact that they cannot even give them a courtesy call and let them know everything is ok they refuse to answer the phones when they are just sitting there on their desk not doing anything. There’s only 3 paralegals in there that try as hard as they can to get their work done. I believe every single employee is tired of working there, but are just scared to speak the truth and say how they really feel. It’s heart breaking to see someone who is an immigrant and has so much fear to be here and hardly have any money and the little money they do get they give it to this attorney and she doesn’t appreciate any of that or sees any of that. Attorneys refuse to meet with clients. When that’s the way it should be if you go to any other attorneys office. There’s too much arrogance and not enough humbleness in there. And I hope owners see it one day and open their eyes to reality. Don’t waste your time , you’ll either get really scared, annoyed, bullied on your first day and wanna quit or they’ll end up firing you for no apperant reason whatsoever , THEY WANT SOMEONE PERFECT, when they are NOWHERE near perfect themselves. They should make the office a perfect environment first then try to hire “perfect people” for the office. Expect what you give in return. If you have ab unprofessional office (environment) expect for your employees to be the same way. The owner constantly enjoys the gossip that goes on and she loves to be a part of it as well. She crosses the line between an owner and employee constantly. If the own owner gossips with employees what makes people think employees are going to act professional. No great example is shown that’s why everyone acts the way they do.