Horrible place - Satellite Technician Digital Reception Services Employee Review

Good employer would highly recommend!

They didn't offer a bonus plan

I don’t have any pros aside for the training the company provides. They do take the time to teach you most of what you need to know to successfully install satellite services in a residential environment

While I was working for this company the vans were never in proper working order or equipped with a proper extension ladder to reach second story homes roofs or hard to reach areas. So hypothetically I’m working in Fernandina Beach area I would have to travel back to center fo Jacksonville to collect the ladder then return while schedule on the route stayed the same. We were paid based on the type of work we did and the volume of crappy electronics we sold. We were told to push items that customers were unaware or didn’t need consistently. When we didn’t perform we were reprimanded by getting work assignments that payed less. We were guaranteed a minimum hourly rate but last I checked with health insurance/taxes removed 11$ an hour is not survivable. I can ramble for hours how difficult it is to advance (aside from installing satellite internet which is more of a hastle than benefit). But overall this is a sub contractor for a major second tier dish provider. They don’t care or don’t show they do about how the job is done as long as second hand sales are high which pads the managers wallets more than the tech selling the products. Be wary and do not stop here for long. Use it for what it is and move on to either AT&T or Comcast which is where I landed. Annual raises and amazing benefits.