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Digital Symphony

Is this your company?

Upper management only cares about the clients - Performance Marketing Digital Symphony Employee Review

2.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The people. There is a strong sense of camaraderie and teamwork because everyone understands how important it is to work together to get things done.

Cons

1. Poor work-life balance I get it, it's an agency so it's not uncommon to work overtime. However, at DS, you will be forced to work past 6.30pm on a daily basis and even on weekends to meet your deadlines. The DM team experiences high turnover rate because everyone is overworked and underpaid, and there is no appreciation for the work that we do. The result of working hard in this company is more work, more accounts to handle and more unrealistic expectations that we're supposed to meet because we can't say NO to the clients. 2. Lack of boundaries with clients Since I worked in the DM team, I was in direct contact with clients via Whatsapp. And depending on the clients & accounts you're handling, clients will contact you after work hours and even during weekends, and you're expected to cater to them. For example, a client would ask for a report on Friday evening and ask for it to be delivered by Monday morning and even if you want to push back, sometimes the CEO himself, Kuhan, would reply to the client in the group promising that the report will be sent over on Monday 10am. This is one of the most frustrating aspects about working in DS because it leads to a lot of last minute work that adds to your existing workload. 3. So much manual work DS has cutting edge technology and their own automated reporting system but none of that means anything because the DM team has no choice but to churn out PPT reports for clients even if they don't ask for it. Not only that, the DM team has to do a lot of admin work manually that takes up too much time and leads to more OT work.

Explore other reviews about Digital Symphony

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-Exposure to a wide range of clients, especially in the property industry, with opportunities to work on digital marketing materials such as social media content, advertisements, and motion graphics. -Fast-paced environment that helps designers improve speed, efficiency, and problem-solving skills. -Collaborative team culture with close coordination between designers, account managers, and marketers. -Encourages innovation and the use of new tools, including AI, to enhance productivity and creative output. -Efficient technical support team that responds quickly to hardware and software issues. -Well-organized internal systems for managing tasks, tracking progress, and handling HR-related processes. -Regular team bonding activities that foster stronger relationships and a positive workplace culture.

Cons

-Agency life can be very fast-paced and demanding, especially during peak periods. -Strong time management and communication skills are essential to keep up with multiple deadlines and revisions. -Workload may be challenging for those who prefer a slower-paced environment. -Expectations can be high, requiring designers to adapt quickly and work efficiently.

5.0
25 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As a fresh graduate, DS is a good place to start your career as you can learn a lot in a relatively short time. Company is more of a mid-sized setup, so you shouldn’t expect very structured processes or detailed handbooks for everything. That said, this also gives you more flexibility to explore, take initiative, and learn by doing. Performance is taken seriously here, which can be seen as both a challenge and a positive. Personally, I see it as a good thing because the work you do translates directly into real impact, rather than feeling like your efforts go unnoticed. The company is also open to new ideas and initiatives, as long as you can justify and convince stakeholders. This really depends on your own ability to think, communicate, and execute. The job scope can be quite niche and technical, which makes it a strong environment for fresh grads to build solid fundamentals, especially in terms of logic, problem-solving, and hard skills. The people here are generally very friendly, and there is a supportive environment where learning from mistakes is encouraged. As long as you are willing to learn and show improvement, the company does recognize and value your growth. It creates an environment where you feel supported rather than judged. Overall, I would recommend this company for fresh graduates who are willing to learn, take ownership, and grow in a fast-paced, performance-driven environment.

Cons

Workload can get quite heavy at times, and there may be occasional differences in working styles, but they are generally manageable. There can also be less structure at times, with processes or directions evolving along the way. However, management is generally open to discussion, so how you navigate and adapt to these situations largely depends on the individual. In addition, the job scope can be quite niche, which may limit exposure to broader areas, though it provides a strong opportunity to build deep expertise.

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