This is not a tech company - Anonymous employee DonorDrive Employee Review

1.0
2 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Brand is well recognized within the nonprofit space. Fairly strong customer loyalty with some high profile customers. Have done a great job creating a brand around their product. Long-tenured employees have built strong relationships within the nonprofit space. This can be a good company for people just graduating college or with less than 3 years of experience. Especially for those seeking a career in the nonprofit space or within digital marketing services.

Cons

Not a tech company. More a web design firm. Product is a website that is branded as a tech platform. If you're looking for a job with a tech company, this is not the one. Requires custom design for every customer. All requires a massive amount of internal resources to keep customer sites up and running. Difficult to achieve incremental or sustainable growth. Sustaining the business relies upon a few large customers. Most resources exist to keep these customers content. Company direction is based upon the needs of this small set of highly visible customers. Should any abandon their DonorDrive websites the company is not sustainable. A lot of tinkering needed to keep the site running for each customer. Company culture is not open to new ideas.

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1.0
12 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Other departments were full of kind professionals. Great product with a good purpose.

Cons

I was given the opportunity to join the "team" around 2018. I'm writing this review now because I will still sometimes think back to how I wish I would have stood up for myself against workplace bullies. At the time, I was not the most qualified for the role, however, the support team chose to give me a chance. From day one there were a few red flags from a culture aspect. The support team that I worked with was extremely cliquey. Within a short amount of time I began to feel as if I was back in middle school. Feeling judged for any movement, question, or friendly attempt to join into the team banter. It was very apparent that I was disliked by the team and that they most likely were bonding over their shared dislike of me by gossiping and talking behind my back. The manager of the support team was kind to my face but it seemed like he cared more about being liked by his cronies rather than ensuring that his newest team member felt settled in and supported. Often times in meetings the team would gossip about many other team members outside of our direct department. It felt very unprofessional and just mean. Some of the actions from the members of my team were just strange and baffling. It is still hard to understand why a group of people would willing act cruel in such a setting. Even though many years have passed, there are still some of the same team members working within this organization. I don't deny that they are probably fantastic at their jobs but I write this review as a disclaimer to anyone who may be entering this organization early into their career venture. Everyone is different, but if you experience any of what I have listed above just know that it is not normal and that the position is not worth dealing with the feeling of being an outsider everyday. A few months after myself and the organization parted ways, I happened to see some of my old coworkers out and about during their lunchbreak as I was working an event within my new role at my new organization. I waved, smiled, and said hello and received a cold response followed with laughter. I know that things like this happen in life and you just let it go as time goes by, but I still think about this experience from time to time and wanted to share my story. I am hopeful that the culture has changed for the better. All of this being said, the product itself is great and very helpful for those within the fundraising world.

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