DoorDash is an impressive company, but unfortunately a terrible place to work - Manager - Enterprise Partnerships DoorDash Employee Review

2.0
17 Jun 2021
Recommend
CEO approval
Business outlook

Pros

- DoorDash does a great job hiring. The people there are truly the best and brightest. But they get burnt out quickly or move on to better opportunities due to the lack of leadership and being treated poorly - Strong business plan and company direction. The goals are lofty and often seem difficult to achieve, but DoorDash always finds a way. Always impressed with how quickly DoorDash could make things happen. - Competitive pay - Friendly office culture, with two free meals a day when in office pre COVID (lunch and dinner)

Cons

- Terrible leadership below the C-Suite. Zero experience with "people leadership". Very much a boys club that plays favorites. Disappointing because there is such talent at lower levels. - High turnover caused by leadership's failure to fix problems leads to everyone doing the work of 2+ people - No investment in personal development or career growth - Worst work life balance I've ever had. Enterprise role is incredibly autonomous, to a fault. Never feel support from those above, you are left out to dry and deal with problems from difficult merchants and blamed when things go wrong, even if you raise your hand early and ask for support (which never comes). Leadership does nothing to help elevate the org and solve problems cross functionally. Left this job needing therapy. Not an exaggeration.

Explore other reviews about DoorDash

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great side hustle/part time especially those in college

Cons

Customer service can be hard to reach when needed.

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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