I was used as an employee and cheated out of proper pay for the work I did - Dash Team Builder DoorDash Employee Review

1.0
21 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Free snacks and lunch that's honestly it.

Cons

I was brought on as a Dash Team Builder with the pay of $18/hr. One month later I was unofficially promoted to work on the Strategy & Operations team and moved to their Manhattan office. My tasks became much more advanced and my workload drastically increased. I was also working a lot more, 30 hours per week as a DTB before and now 60-70 hours per week on the S&O team. There was a 90-day probationary period where if they want to keep you as an employee after your first 90-days then you're an official (insert_title_here). But when I was unofficially promoted, my 90 days weren't over yet. I was doing more advanced work but still only getting my old pay rate and old title. Once my 90-days were over, I tried talking to my boss about getting better pay and a new title since I was technically but unofficially on the S&O team. I reached out to him about a dozen times and he ignored the subject. He even started canceling our weekly one-on-one meetings just to avoid speaking with me about it. Then, after months of my boss telling me that I was doing a good job, he fires me because I was laughing at a video I was listening to while doing my work. I can't make this up. I found out months later that my boss quit. I wonder why.

Explore other reviews about DoorDash

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

The problems are operationally difficult so you have to pay a lot of attention to edge cases

1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

If you are considering working with this platform, be aware that the management model is built on deliberate ambiguity. The app and software are designed to keep you in a constant state of uncertainty regarding your performance metrics. There is no transparency regarding how jobs are assigned or how your work is actually evaluated. This appears to be a calculated strategy to keep workers chasing 'better status' without ever providing a clear path to achieve it. You will never know if you are truly meeting expectations because the system is intentionally opaque. Approach with caution if you value transparency and clear communication.

Cons

The supposed 'flexibility' of this role is actually a double-edged sword. While the platform advertises freedom, it functions as a lack of structure and support. Because the performance metrics are intentionally opaque, the 'independence' of the job feels more like isolation. You are left guessing if your efforts are actually valued or just another input in an algorithm that doesn't prioritize worker success.

See reviews by: Helpful|Rating|Date|All