High hopes, very low follow-through - Merchant Experience Partner DoorDash Employee Review

2.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Initially offered remote, salary position with great benefits

Cons

After a few months remote turned to hybrid, salary position became hourly with little to no opportunity for overtime and all benefits declined. Constant changes frustrating employees as well as customers, little to no communication between departments and MXP was the abyss for all merchant problems with no resolutions in sight

Explore other reviews about DoorDash

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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