Toxic workplace culture that is a direct product of severely lacking leadership - Anonymous employee DoseSpot Employee Review

1.0
18 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best part of DoseSpot is the people (excluding management). Everyone genuinely wants to work hard and help their customers.

Cons

Before I accepted my role at DoseSpot, I came to Glassdoor and noted the negative reviews, but I dismissed them because they were both over two years old and I simply assumed that the negative reviews were just the growing pains associated with being a part of a small, growing company. However, all reviews on Glassdoor still hold true. So if you are thinking about joining DoseSpot, I urge you to not take these reviews lightly. Here are my five biggest reasons for leaving DoseSpot: 1. Management has a complete lack of acknowledgement, appreciation, or respect for employees. There is no formal introduction to the CEO or to the team when you start at DoseSpot. Often times new hires will start and you or your coworkers will not be aware of a new hire until the morning of their start date. It could take 1-2 weeks just to get a work laptop. Management will advertise “great benefits” to working at DoseSpot but then when you request to set up your SIMPLE IRA, management will completely ignore your emails – which leads me to my next point. 2. You will be ignored. Your emails will be ignored. Your requests for PTO will be ignored. Be prepared to constantly follow up with management just to get anything done or get anything approved. Management has no accountability. When you finally do get a response, it will be followed by an excuse of some sort. 3. There is a shockingly high turnover rate. I was only at this company for about 8 months, but I knew I needed to find another job within 3 months into my role. In my brief stint at this company, 5 people resigned. To put it into perspective, DoseSpot is a small company at only around 10-15 people. So when 5 people leave, that is at least 30% of the staff. Despite the loss of 5 employees, only 2 of them were replaced with new hires. That meant more work and responsibility for everyone that remained at the company. 4. There is a history of nepotism. Management has historically hired family-friends for leadership positions, and these family-friends are often severely underqualified. This results in a culture that is not meritocratic - simply working hard will not get you anywhere in this company. 5. Perhaps what is the most disappointing about DoseSpot is the lack of leadership. Leadership means fostering a relationship with everyone you work with. It is about empowering and trusting employees. It means owning up to mistakes and weaknesses, and working to constantly improve. Leadership means honesty and transparency. It is about being an example to other people, and inspiring them to be their best selves in the workplace. It is about honest, face-to-face conversations, and constantly providing constructive feedback and encouragement. Management at DoseSpot has displayed none of these, and that is perhaps the biggest reason for me leaving the company.

Explore other reviews about DoseSpot

5.0
16 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DoseSpot doesn't just display its values on the marketing website, each employee exhibits those values daily. - Accountability - The members of this talent dense organization are driven and exceed expectations across the board. This shows in the strong growth and success that this company has had for years. - Collaborative - Everyone is supportive of one another. Regardless of your role or department, anyone from across the organization is willing to answer a question, help with an issue, or listen to your idea. - Curiosity - Innovation is front and center. We live a growth mindset, continually looking for ways to learn and improve. Beyond that we have a direct impact on healthcare. Our software helps providers deliver better patient care and helps patients save money on their prescriptions.

Cons

Our pace is quick and our standards are high; that environment isn’t for everyone.

3
avatar
DoseSpot Response
6mo
Thank you for sharing your experience. It’s great to hear our values show up in the day-to-day and that the impact of the work resonates. We know our pace and expectations are high, and we’re committed to supporting our team while continuing to push for excellence. We appreciate you being part of the DoseSpot team!
1.0
24 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a few genuinely talented and hard-working people who keep things running. They deserve far more credit than they get.

Cons

Leadership here is not leadership at all. The middle managers who somehow talked their way into getting a C in front of their titles are cheap, insecure, and consistently underperforming. They confuse confidence with competence and have built a culture where fear is treated like strategy. The only thing actually growing is the number of people quietly updating their resumes. The product is unstable and unreliable, new clients are almost nonexistent, and the customers who do join often slip away. What makes it worse is what is happening at the top. The C-suite has started turning on each other and throwing each other under the bus. If you are not playing tennis with the CEO and CFO, you are not getting rewarded. Credit to the COO for working that angle, although it says more about the culture than it does about talent. It is painfully clear they are trying to make the company look attractive to potential buyers. Everything feels staged while operations crumble behind the curtain. Five five-star reviews appearing in a few days in October tells you everything you need to know. No genuine employee talks about “underperformers being put on watch.” We see it. Everyone sees it. A defensive review may help someone sleep better at night, but it does not change reality. They are not building a future. They are polishing and leaving everyone else to deal with the damage.

9
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