Broken promises and pivots - Customer Success Manager Draft Employee Review

The work is varied. You can choose which articles you write. When you become a preferred writer, clients often will ask for you specifically.

Some clients provide better briefs than others.

Most clients are really nice. Good flexibility. Clients have the chance to rate you and if they like you they can ask for you to receive all their work.

There used to be a lot of work. Now it seems like a surprise when work shows up on the dashboard. Everyone seems to have just up and left and management has nothing to say about it. Pay rate could be much better based on expectations. Management dropped down to just one guy responding to requests so expect insanely long wait times! It's super sad how badly things have gone downhill. Draft used to be awesome. Look somewhere else if you want to freelance.