Avoid - Speak to Current/Former Employees - Sales Dragonfly AI Employee Review

1.0
27 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Product is pretty innovative, albeit no longer a market leader - Good individuals (but detracted by poor leadership)

Cons

To anyone considering a position here - I strongly recommend you speak to a current or former rep outside of the interview stages. The culture is toxic and built on "optics" rather than substance - this comes from the top and is a recipe for disaster as a salesperson. The business is aware of the problem but nothing has changed, nor will it. Unless leadership changes are made, I would strongly recommend you do significant due diligence before accepting a role here. Key things to be wary of during the process: - Product is not the best in the market (despite claims) - Inbound leads are not distributed fairly, nor are they anywhere near the levels of 2022/2023. You will spend 95% of your time doing cold outreach. - Work/life balance is good at first but you'll soon realise it stems from a complete lack of professionalism in the leadership team which inevitably leads to more problems than positives.

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Dragonfly AI Response
1y
We appreciate all feedback, even when it’s tough to hear. While we don’t agree with all the points raised, we take concerns around leadership, and culture seriously. We are actively implementing improvements based on feedback, including clearer communication around sales strategy, lead distribution, and professional development. Transparency and fairness are core to how we operate, and we are continuously refining our processes and have launched initiatives to ensure that our teams feel set up for success. For those considering a role with us, we encourage open conversations with our team to gain a well-rounded perspective on life at Dragonfly AI.

Explore other reviews about Dragonfly AI

5.0
19 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s an exciting space to be in, with a product that genuinely makes a difference for customers. The team is collaborative and supportive, and there’s lots of autonomy to get on with your role and make an impact.

Cons

Its a fast-moving startup, so priorities can shift quickly and things aren’t always perfectly structured, but the culture encourages new ideas, making it a great place to work and thrive.

2.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Lovely sales team below management level and some extremely smart and passionate people across levels in the product and CSM teams. Super interesting product with a great origin story

Cons

Do not be fooled by any charm you might see during the hiring process here. While there are some amazing people at Dragonfly doing some incredible work, leadership is severely lacking in the sales department with a level of incompetence you’d not think possible beyond graduate level. At best there is a lack of clarity and comms regarding individual and team goals, while at worst there are repeated examples of deliberate deceit and attempts to cover up ungodly incompetence with anyone at risk of being thrown under the bus. While the product itself is good, a growing threat from seemingly more multidimensional competitors is a serious problem that only the more shrewd in the business seem concerned about. Hiring of sales people is done for show alone and to provide a sacrifice to the board 6 months later.

6
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Dragonfly AI Response
1y
We appreciate your feedback and your recognition of our passionate team and innovative product. Collaboration, trust, and continuous learning are core to Dragonfly AI, and our team’s dedication drives our vision forward. We acknowledge that 2024 brought challenges in scaling some processes and communication, particularly in sales. Based on feedback, we are actively investing in clearer communication and refining our ways of working to better support our teams. Culture and collaboration remain at the heart of Dragonfly AI, and we are committed to creating an environment where our people thrive. For those considering a role with us, we encourage open conversations with our team to gain a well-rounded perspective.
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