Company clearly does not care about employees
**I left on my own terms**
I received an email saying I will not get my pto on my final check after I was told I cant use my pto in my last 2 weeks even though my pto request was submitted days before my 2 weeks notice was submitted. Nearly 30 hours, gone.
- back to back escalated calls and abusive customers
-being "voulentold" you're being moved to a different team or department without being notified
- inconsistent management
- horribly Inconsistent working hours and mandatory overtime on Saturdays
- if hours are cut you still have to work on Saturdays
- employees would often rather leave the company than to move up into management
- I have seen management and supervisors take opportunities at other jobs rather than continue working here
- very few holidays given, when we had to work on holidays, we did not get holiday pay
- employees have literally ended up with dangerously high blood pressure and anxiety issues ON THE CLOCK from the stress of dealing with this job
- was told my job title was Loan Advisor but you're really just a bill collector who teeters on the edge of customer service
- i was a top performer, no write ups in the duration of my employment and no issues with management but still was coached often on what I didn't do or could be doing better on a call
If you think I sound hateful and bitter, im not. This is the truth of what its like working here