Lactation Consultants are treated poorly by nursing management - Lactation Consultant Duke Health Employee Review

1.0
9 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The joy of working with moms and babies as well as all the other LC's are nice and hard working. The pay is competitive.

Cons

Beware working here as an LC! Current shortage of LC's because 9 quit (75%) all for the same reason and several more looking elsewhere for jobs. The problem is poor management based on bullying and micromanaging from nursing management. LC's are excluded from any decision making or development planning. They have taken away our office at Duke and also our ability to self schedule. They try and prevent the LC's from communicating between the different locations, and there is no Lactation Department anywhere in the Duke Health System, it is just the various nurse managers making uneducated mandates about LC's related to work flow, patient care and etc. They do not want LC input nor do they ask for it. Their current strategy is get as many RN's to pass the IBCLC exam and throw them in there. They want the title only, not the experience or expertise.

Explore other reviews about Duke Health

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Scheduling is quite flexible working 3 12s

Cons

Holiday pay is only for major holidays not Christmas Eve

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

See reviews by: Helpful|Rating|Date|All