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      Dunkin'

      Part of Inspire Brands

      Engaged employer

      Dunkin' reviews

      Not bad for fast food - Store Manager Dunkin' Employee Review

      3.0
      21 Apr 2016
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Serving coffee and donuts isn't as bad as working in say, McDonald's or Burger King. Also there is a strong culture of focusing on the guests.

      Cons

      Upper management frequently changing, it depends on the franchisee whether things are running as smoothly as they should be, Dunkin' corporate sometimes enacts policies that don't translate well in stores. No benefits whatsoever even for salaried managers!!!

      Explore other reviews about Dunkin'

      5.0
      2 Jun 2026
      Team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership and great customers.

      Cons

      Lack of employment kills the business. Owner needs to show more care

      3.0
      28 Jun 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Tips can be great in the morning, and the free coffee makes for a great pick me up.

      Cons

      Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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