Flexible schedules, but management neglects employee welfare - Shift Leader Dunkin' Employee Review

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedules and easy enough job

Cons

Horrible higher management, super focused on money with no regard for shop floor employees happiness or safety

Explore other reviews about Dunkin'

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

easy aplpication process fast hiring

Cons

The assistant manager is frequently tardy, and the leadership struggles to manage workload effectively, as shift leads are often observed on their phones. The district manager is also present, but appears unhelpful and uses a vape device on the premises. The leadership positions are occupied by individuals who are not dedicated to their roles, and this impacts the hardworking employees, who are underpaid and overworked while others remain idle. The workplace environment is unsanitary, with dairy residue left overnight in milk pitchers and on the sink.

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