Poor Management - Anonymous employee Dunkin' Employee Review

1.0
3 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice Customers that always smiled.

Cons

Treated poorly by management. I was lied to and decieved to on the job. In my short stay I’ve seen over a dozen people quit. Nothing ever gets fixed when it is broken and the managers wanted me out on time which was 30 minutes after we closed even though we have customers constantly coming in. And when I explained to them that the trash can wheels were broken making it hard to take trash out. They never even tried to fix the problem. They even had us sell customers donuts that had gnats on them.

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5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay and good management

Cons

busy and sometimes rude customers

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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