Horrible Management - Crew Member Dunkin' Employee Review

2.0
27 Oct 2021
Recommend
CEO approval
Business outlook

Pros

If you're looking for a lot of hours, I'm sure you'll get them here

Cons

Totally horrible management, constantly overworked and understaffed. The turnout is also bad too, I was a crew member yet had to train new people weekly and ended up having to close the whole store practically by myself a lot of the time.

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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