Employees were nice, but too much drama. Also hardly any room for moving up. - Shift Leader Dunkin' Employee Review

3.0
31 May 2015
Recommend
CEO approval
Business outlook

Pros

Meeting regulars was always a fun thing about this job. They worked around my school schedule which was always a bonus.

Cons

I worked there for 7 years. I worked as hard as ever, made shift leader and never got recognition. I did everyone else's job when they wouldn't and got a total of 50 cents in raises for 7 years. Great for high schoolers, but don't expect to be there as long as me.

Explore other reviews about Dunkin'

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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