Shift Lead - Assistant Manager Dunkin' Employee Review

3.0
2 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Love working with the public and gaining repeat customers.

Cons

The management is very inconsistent, scheduling is never done on time. They are always short staffed.

Explore other reviews about Dunkin'

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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