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      Dunkin'

      Part of Inspire Brands

      Engaged employer

      Dunkin' reviews

      Shift Lead - Assistant Manager Dunkin' Employee Review

      3.0
      2 Oct 2015
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Love working with the public and gaining repeat customers.

      Cons

      The management is very inconsistent, scheduling is never done on time. They are always short staffed.

      Explore other reviews about Dunkin'

      5.0
      2 Jun 2026
      Team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership and great customers.

      Cons

      Lack of employment kills the business. Owner needs to show more care

      3.0
      28 Jun 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Tips can be great in the morning, and the free coffee makes for a great pick me up.

      Cons

      Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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