Very welcoming team - Shift Manager Dunkin' Employee Review

5.0
29 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Flexible around working hours, friendly team

Cons

Early start, opens around 7:30

Explore other reviews about Dunkin'

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay and good management

Cons

busy and sometimes rude customers

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

easy aplpication process fast hiring

Cons

The assistant manager is frequently tardy, and the leadership struggles to manage workload effectively, as shift leads are often observed on their phones. The district manager is also present, but appears unhelpful and uses a vape device on the premises. The leadership positions are occupied by individuals who are not dedicated to their roles, and this impacts the hardworking employees, who are underpaid and overworked while others remain idle. The workplace environment is unsanitary, with dairy residue left overnight in milk pitchers and on the sink.

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