Poor Working Conditions But It's Fun (to me, at least) - Team Member Dunkin' Employee Review

2.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

Pretty fun work to be honest. I like making drinks. There's always something to do, so the shifts go by fast. I mostly do closing shifts, and it feels like I'm playing a Papa Louie game. Genuinely, I'd love to do this as a long-term career if the pay wasn't awful. At my location, you can make yourself a drink for free. You can also have a couple donuts on the job. You can take any of the sweets on display home if you're close. Everyone's very chill. Super LGBT friendly workplace. Manager's cool, as long as you do what you need to do.

Cons

No benefits, no breaks. Rushes are hell and we're always understaffed or out of something. Sales are always doing good, but they never give raises. There's cameras watching you all the time. It's creepy as hell. It doesn't matter if you have a 5 hour shift or a 10 hour one, they are NOT letting you sit on the job unless you hide from the cameras in the bathroom or the back. Yes, bread is free, but you have to pay for every other ingredient if you wanna make yourself a sandwich or hash browns. When you close, they get mad at you for leaving any later than 9:15. But then they give you all these tasks that you can ONLY do after a specific time. The only way to leave early is to ignore their rules and do everything early.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great for a teenage first job. Responsibilities were shared and I learnt a lot about the hospitality industry

Cons

Now and again you will get your “bad” customers but that’s what the hospitality industry entails

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