CSR review - Customer Service Representative (CSR) Dynata Employee Review

4.0
20 May 2022
Recommend
CEO approval
Business outlook

Pros

A pretty good company to work for not too bad.

Cons

Daily task can get boring at times doing the exact same thing every day.

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Dynata Response
4y
Thank you for the feedback – while the call center can get monotonous at times, we do offer many perks like a flexible schedule and great colleagues who make the days go by faster!

Explore other reviews about Dynata

5.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

flexable hours and reliiable pay for the hours you work. paid bi-weekly

Cons

you had a quota of calls you had to have daily and complete surveys. I could not make people answer their phones. i had to keep people on phone to complete surveys. some surveys would take 30mins! i could get completes. but i got cussed at and screamed at very regularly. i could still get a complete survey even being cussed at. but they kept making itarder with new quota requirements. it became a job that was way too stressful. hours dried up after presidential election. it wasnt very reliable on hours.

2.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The schedules are super flexible, team leads are really great

Cons

environment can be stressful, low pay and shifts get canceled. It's a little frustrating when your doing your best on surveys and calls and then you get deductions.

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