Good team and culture, but management needs improvement - Customer Service Representative EC Outsourcing Employee Review

Users say... "Some friendly staff." "The best reason for working at Ec is that everyone is a small little family and everyone gets along great!" "Good people to work with" "The bonus is the best i've seen in a call centre and there is around 10 agents on my floor each month walk out with over £2,500 after tax without fail." "Career progression" 

Users say... "Management are dreadful and rude, do not help you." "The pay could be better" "The managers are biased, with some people not even logging in and not getting anything said to them, while others who put in an effort are told off."