employer cover photo
employer logo
employer logo

ECI Software Solutions

Engaged employer

Good organization overall - many gaps between cross-functional departments - lower management is not good. - Regional Sales Consultant ECI Software Solutions Employee Review

3.0
24 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Better than average pay, Overall benefits and compensation package is good.

Cons

Terrible solution - in the bottom 1/3rd of the market but expensive. Difficult to sell and leadership doesn't have a good plan as far as product roadmap. Some of the managers are inept at best and can be very unprofessional as well.

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate our benefits and compensation package. However, we regret that you have encountered challenges with our product direction and leadership not meeting expectations. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.

Explore other reviews about ECI Software Solutions

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

avatar
ECI Software Solutions Response
1mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

avatar
ECI Software Solutions Response
2d
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
See reviews by: Helpful|Rating|Date|All