Good location but stressed managers and micromanagement - Customer Care Representative ECRS Employee Review

ECRS is a great company for those who strive to build a career based on integrity, transparency, commitment, and accountability. You will work hard, have frustrating, overwhelming days, make mistakes, and learn valuable lessons. You will also experience the pride of accomplishment, work with customers who love your product and company, and have opportunity for long-term career fulfillment and growth if you seek it and prove yourself based on real-results.

If are person looking to coast along as average, can't accept feedback, or make excuses instead of progress, it will not be a fit.

The co-workers really make the job worth it. Probably the best place for IT work in Boone, you can learn a lot.

The pay is low compared to other jobs in the field, 47,500 a year and you are micro managed regularly by people who have never held the position which creates a lack of understanding between management and the workers. On top of that other departments look down on the support department, People regularly leave because pay is not competitive and people do not get promoted out of support. A good place to learn and then leave for a better job unfortunately.