Pros
You may work with some wonderful people.
Cons
If you are reading this because you are thinking about applying or accepting a position at the ENT Institute, run, don’t walk away. I can’t speak much about the day-to-day operation on the clinic side. I am in a support role within the company. However, I’ve come to realize that everyone who works here experiences the same thing. The ENT Institute has no structural organization. It is a dumpster fire of ad hoc management. There is no plan. There is no strategy. There are no standards or best practices. The “culture guide” and “we’re all a big, happy family” facade hides an under belly of dysfunction, toxicity, unrealistic expectations, shifting standards, questionable ethics, and mismanagement from top to bottom. The left hand doesn’t know what the right is doing. No one seems capable of taking responsibility for projects or efforts. The COO is volatile. If you’ve ever been in an abusive relationship with someone who tears you down one day, feels bad about it the next, and showers you with praise to make up for it, only to s*&t on you again, then you will recognize the pattern of behavior here. The leadership skills are laughingly abhorrent. The system or lack thereof is set up in such a way that succeeding at your job is impossible. Any attempt at organization or planning is thwarted by last minute, unrealistic requests with little to no communication or clear direction. Meetings are a study in chaos and blame. There is no room for upward mobility. You will never be paid more than your initial rate. And no matter what role you play, you will be held personally responsible for any lack of patient scheduling or growth in numbers. Their so-called community outreach is a joke. Genuine efforts by staff and patients are wasted by inaction and no follow through. The leadership couldn’t plan themselves out of a paper bag. They shoot for the stars and never leave the ground. T-shirts were once sold to staff with the promise that the profits would be used to help veterans and their families. Months later, not a dime has helped anyone. It’s a ruse. They like the praise that comes from seeming to help the community but their efforts are a farce. The people you work with might be great. You may develop friendships and enjoy their company but that is not worth the waste of your talents, skills and time that will come from working here. If you really, really need some income and you have no other choice, it might be worth a few months. But if you accept a position here, waste no time in looking for something better. Before your grace period is up, you will be disillusioned and frustrated. Take your talents somewhere where they will be to good use. No one deserves to be treated the way you will be here. PS…..the reviews that say the negative ones are true and the positive ones are fake….. I believe it. And I wouldn’t put it past the COO to “encourage” people to write good reviews.