Listen to the prophets standing behind you - Independent Contributor ETS Employee Review

4.0
21 Feb 2009
Recommend
CEO approval
Business outlook

Pros

The academic-like environment, the noble cause, the great people, the beautiful campus, the salary, the challenging work, the status and the vacation time. The location looks like a college campus and there are some parts of the organization that feel very academic. Everyone in the organization seems to be mindful of what we are trying to do; convinced of our higher purpose. With that brings a strong sense of community and responsibility for excellence to your colleagues. Everyone seems to know we are working to benefit test-takers, their parents and institutions and therefore behaves in ways that will ultimately benefit them.

Cons

The hierarchy and entrenched traditional ways of working are big downsides. New ways of thinking or doing things are not encouraged company-wide. You have to wait for permission to speak to suggest something new. It is a top down organization. You could be sitting next to someone fervently working to solve the same problem you are working on but because communication and the sharing of ideas, even amongst colleagues in the same department, is not encouraged you will not know it until it is too late - like when you both solicit input from the same person in another division, or talk to an external colleague or vendor.

Explore other reviews about ETS

5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

See reviews by: Helpful|Rating|Date|All