Poor, Unstable, and Opaque Working Conditions - GRE Rater ETS Employee Review

1.0
12 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, work from home

Cons

Few hours, disinvited from shifts last minute, poor communication, zero connections to other employees, and, worst of all, they recently cut pay by $5/hour. The way they did it was especially cold. They sent out an email with a link to a one question survey, to which you were offered one of two options: either "I accept the [25%] pay reduction" or "I resign my position." No discussion, no consultation with a supervisor, no consideration of your performance. This is emblematic of my broader experience working for ETS.

Explore other reviews about ETS

5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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