Pros
Current manager is so awesome and works around schedules really well, definitely wants to see their team succeed. Amazing time working with my team. I love my coworkers, especially compared to my previous job, and they make the job a lot more bearable at times. Employee discount is really nice at 50%, makes it more enticing to actually use it. Love to get to interact with customers who really like our products and want to know more about them. Keeps my brain moving with incoming information about new products. Active and fast-paced, a lot of responsibility placed on you even if you`re in lower rank. Encourages you to do better at your job, and be above and beyond most stores, because of it. Performance based scheduling; if you work hard, you make more -- simple.
Cons
Penalized if guests just want to browse and want you to leave them alone. Penalized if you forget basic questions in the barrage of info you have to tell people when they come in. Upper management only acknowledges if you have a bad week, and ignore your good weeks and overachieving beforehand. A lot of turnover in management lately. some for the better, some for the worse; some of it seems shady. Recently there has been the implementation of a system that requires you ask other people to come buy something to make sure you get to goal, and you'll go spend money at their store in exchange; seems wrong to tell me where i have to put my money, or tell me what to do with my paycheck. I`m okay with performance based scheduling, but some factors that they take into consideration are unkind. Individual based goals on a slow traffic day make people sweat and are actually creating tension amongst coworkers worrying about getting to their goal, and its creating a BAD competition in light of how much trouble we seem to get into. You can look at performance on the computer, you can see who is doing well, and schedule them based on that. So maybe consider TEAM goals, since you`re pushing this teamwork crock as it is. It might make your employees feel less like they`ll be terminated for missing 10 dollars on a really slow day like Monday and Tuesday.
