Only work here if you're that desperate - Retail Sales Associate Eataly Employee Review

2.0
15 Aug 2022
Recommend
CEO approval
Business outlook

Pros

If you work in the restaurants or the cafe section, you'll be making tips unlike the stockers or cashiers. They give you benefits, but for a price. You can be hired easily.

Cons

You can apply to be a graphic designer for the company and end up as a waiter. Management doesn't actually care about you and will manipulate you in any way to keep you around and working more than you wish to. Tips go dry after holidays and the summer. Coworkers are children who love drama and steal tips from under the managers nose. Fruit flies everywhere. You won't have your own life when they start scheduling you to come in 11 days straight for 9-10 hours.

Explore other reviews about Eataly

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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