Pros
- Good and knowledgble employees at the Individual Contributor level. There are a lot of great people who work here and you'll make friends with some very smart and knowledgeable IT guys. - Some very good Directors at Edge. I think the place is basically held together entirely by the directors. - In security, you'll learn a lot about firewall management, SIEM, Vulnerability Management, security awareness training, etc. A great job to learn about security. - Security does hire from within. If you're interested in security. Get a job here at help desk, Work on some security certs, then apply for security jobs when they post them internally. There is enough turnover that you'll get hired eventually. - Management was pretty decent with making sure we get any PTO requested.
Cons
1) CEO is way too concerned with individual contributors at a micro level, rather than concerning himself with high-level business needs and direction. He literally installed very bright fluorescent lights throughout the office and put lock boxes around the light switches to prevent overnight crew from turning off lights on the off-chance of them dozing off. While I understand why he wants to do this, it seems like a waste of his time and talents. Also, he does this strange thing where he'll try to catch employees "not working" by taking indirect routes around the office to sneak up behind them and catch 'em in the act. Its very strange. There is a ping pong table in the break room. I'd advise against using it, as I'm 90% certain its a honeypot placed there to catch employees he finds are lazy. 2) They completed dissolved the NOC because they were too efficient, so naturally, ticket times were very short. They then made the SOC do all the work the NOC was required to do, only to later re-establish the NOC. Obviously, they didn't reach out to the previous sysadmins they let go, because then they'd have to admit they messed up. A very bizarre business decision, indeed. 2) Pay. For Security, expect to start between 50 - 60k. After a year of experience you can get a job anywhere else for 70k+. Do not be silly and stick around for more than a year for some false sense of loyalty to a company that demonstrates over and over again that they don't care about their employees. 3) Benefits. No 401k match. Also they raised our healthcare premiums. No annual bonuses. Very little education reimbursement.