Very busy - Service Assistant El Pollo Loco Employee Review

3.0
26 Jul 2023
Recommend
CEO approval
Business outlook

Pros

My team of coworkers were very nice to me, my manager was patient and covered for us when customers were angry, and the overall culture was nice to be in.

Cons

I was the only service assistant so I was in charge of every dish that wasn't just a chicken order so it became almost impossible to keep up with orders during heavy rush hours. It was extremely challenging to do mobile orders and in person orders and drive through orders all at the same time.

Explore other reviews about El Pollo Loco

5.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Flexible with my schedule

Cons

Can be overbearing at times

1.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much else other than free food

Cons

High turnover, favortism, lack of stability, disconnect between corporate and restaurants.

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