Good company, stress not worth pay - Customer Support Specialist Elation Health Employee Review

4.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good company, benefits, and people

Cons

Too stressful a position for the pay that’s offered.

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Elation Health Response
3mo
Thank you for sharing your perspective. We’re glad to hear you’ve had a positive experience with the team, benefits, and overall company. Building a supportive environment with great people is something we care deeply about. We post the compensation ranges for candidates applying for all open positions. We are are committed to being competitive, fair, and transparent in how we reward our employees and view compensation holistically vs just on base pay. Our total rewards package includes cash compensation, equity, healthcare and core benefits, along with the broader experience of working on a meaningful mission with a strong team and culture. That said, base compensation is a core part of any role and we work hard to review where we fall in market regularly, and appreciate this feedback as it helps us evaluate both workload and rewards to ensure we’re supporting our people in a sustainable way.

Explore other reviews about Elation Health

5.0
27 May 2025
Recommend
CEO approval
Business outlook

Pros

Working at Elation has been one of the most rewarding professional experiences I’ve had. From day one, it’s been clear how genuinely caring the team is — not just about the work, but about each other. There’s a shared passion for transforming the healthcare system for the better, and you can feel that energy in every meeting, conversation, and decision made. What sets Elation apart is the people. Everyone here is not only mission-driven but also incredibly progressive and hungry to learn. There’s a strong focus on using the most advanced tools and practices to empower the entire team, and that dedication to growth and innovation is contagious. I also really appreciate the effort people make to connect on a personal level. Whether it’s a quick check-in or thoughtful conversations beyond just work, there’s a real sense of community and belonging. I’m genuinely excited to work hard here because I know that effort is aligned with a mission that matters — and I’m surrounded by teammates who are just as motivated. Elation is more than a job; it’s a place where you can grow, contribute meaningfully, and be part of something bigger. Also the health benefits are incredible.

Cons

This isn't a job that you can show up and do the bare minimum, to be successful you must be passionate about the mission. I don't personally see this as a 'con' but for those who only care about paying the bills should check into other companies

1
2.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pretty good product Engineering is focused on ai

Cons

Leadership changes their minds every 5 business days Marketing has 0 clue what they are doing

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Elation Health Response
1w
Thank you for sharing your perspective. We’re glad to hear you see the quality of our product and our engineering team’s commitment to AI innovation are bright spots as those remain core strengths of the company. Regarding your feedback on leadership and marketing: we operate in a high-growth, competitive space that requires us to pivot quickly to stay ahead. While we understand that this fast-paced environment isn't the right fit for everyone, these strategic shifts are driven by our commitment to meeting customer needs, delivering the best possible experience, and ensuring we're making decisions that create long-term value for those we serve. We appreciate your time here and wish you the best in your next role.
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