Ok job but very stressful - Customer Care Representative Elavon Employee Review

3.0
8 Feb 2023
Recommend
CEO approval
Business outlook

Pros

compensation and insurance,people to help in chat

Cons

very stressful, wait times for tier II, rules and KPI changes, upper management ask alot and critisize when they dont do our jobs

Explore other reviews about Elavon

5.0
25 Mar 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

They paid you very well.

Cons

The commute was very rough.

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong environment for professional development and career growth. The organization provides ample opportunities to climb the ladder if you are proactive. I also believe the recent shift in leadership direction is a promising move toward the right future for the company.

Cons

The organization struggles with significant corporate bureaucracy and a siloed working environment, which leads to redundant projects and inefficient capital allocation. While the company pushes a 'total compensation' narrative, the liquid cash compensation and benefits packages—particularly health insurance flexibility—do not currently align with market standards. The lack of a cohesive product strategy remains a primary friction point for leadership.

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