GM moved to regional manager. Still somehow the worst part of the company - Server Elephant & Castle Employee Review

1.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

Anytime the regional manger isn’t there

Cons

Anytime he is there.Does nothing but yell at staff and is rude to customers as well.

Explore other reviews about Elephant & Castle

5.0
10 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good management and work team

Cons

No cons no cons no

2.0
30 Apr 2022
Recommend
CEO approval
Business outlook

Pros

The daily tips were decent.

Cons

A chaotic mess is how I would describe this place. I quickly learned why staff turnover is so high. Each day, a never ending parade of customers came through the doors. Even though we were understaffed most of the time, management would seat people with little to no wait time. There were times when only 4-5 front of house employees were working and the restaurant (including the patio) would be nearly full. The general manager (extremely rude, obnoxious, and disrespectful towards employees) would scold and nag employees for not being able to quickly wait on every customer in their section while performing other tasks. Instead of lending a hand to struggling employees, he nagged them. I do not recommend working here. The work environment is toxic.

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