Has been great learning experience - Customer Service Agent Emarat Shipping Employee Review

Professional polite atmosphere. Small company. Good fit for introverts and self learners. Flexible and forgiving. Good people. Very kind.

Low investment in talent building, training and employee satisfaction. Disconnect between management/staff and among departments. External variables heavily affect daily operations.

Gain experience in a fast paced office environment.

The job was very demanding and stressful. Managers would arrive late to work and sometimes leave early. When customer service problems escalated management didn't want to get involved. The owner has two sides to him, when angry he would become verbally abusive and would curse at employees. There are no benefits, no paid vacation, no holidays off with pay and no sick days. Very little chance of raises, and sometimes you work on call with no extra pay.