employer cover photo
employer logo
employer logo

Embassy Suites

Part of Hilton

Is this your company?

Hang on - Suite Keeper Embassy Suites Employee Review

4.0
11 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Great pay ways to get lots of hours nice working conditions everyone on staff seems friendly

Cons

I worked solely in the house keeping department at the Birmingham location I would recommend it needs a complete revamp in housekeeping little to no supplies to work with spotted stained sheets barely enough towels 1 laundry worker for the entire building during one shift with about 20 housekeepers working with limited supplies on the basics like vacuums brooms and toilet brushes hard to get work done with no supplies and managers rush you to make board time but you are folding and separating your own linen if you don't mind working absolutely too much and staying long hours this is for you there's no type of organization no one cleans after their self carts are always junkie and nasty no one seems like it is a concern everyone walks around like they are oblivious to the fact that things need to be done to make it a better department

Explore other reviews about Embassy Suites

5.0
26 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Lots of close friends work there which makes the job so much fun Great place for someone who needs to be trained in hospitality.

Cons

Like most jobs, you wish for a higher salary

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

See reviews by: Helpful|Rating|Date|All