Pros
The company offered a flexible work schedule, as well as excellent health insurance (although I heard the plans may have recently changed).
Cons
The company falsely advertised proprietary mortgage products to attract loan officers; however, these products did not exist, leading to significant underwriting challenges while damaging trust among sales teams. Senior members of operations engaged in constant micromanagement, focusing on minor details rather than supporting effective underwriting practices. Sales staff were given unrestricted access to underwriters, and frequently applied direct pressure without boundaries or management oversight. Weekly meetings centered on publicly highlighting minor mistakes—errors that had no impact on loan salability. This public shaming undermined employee confidence and caused underwriters to hyper-focus on trivial details at the expense of critical risk assessments. Management frequently overrode underwriting decisions, pressuring staff to approve questionable loans and compromising professional standards. Inadequate staffing made it difficult—if not impossible—to have requested days off approved. No 401(k) match, which is below industry standards.