Not Worth Staying Endota Malvern - Junior Therapist Endota Spa Employee Review

1.0
22 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Lovely client base, Clean and tidy spa , Nice fellow team mates.

Cons

Alot of stress and pressure on selling products even if clients don't need them . Pushing add on's also. Having to face a "chat" about your selling at the end of a hard shift or first thing in the morning. Being the last one on shift and having to clean the entire spa and not get paid for staying back & then get more abuse about how the place is not being kept clean. Treatments being squeezed in when there is not enough time to do it which leaves us running late which then means clients complain about us!!! Terrible manager there who just cares about money money money.....clearly forgotten about what beauty therapy is all about. HUGE staff turnover, disrespectful of staff -NO WORK LIFE BALANCE HERE

Explore other reviews about Endota Spa

1.0
2 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Nice Brand. Innovational and great philosophy. Not the worst wages in the industry.

Cons

You’re not employed by the brand but with a franchisee who doesn’t necessarily shares the same values and philosophies as the brand. Exploited and overworked. No compassion. Therapists are forced to work when sick. Hours are not paid correctly. Always check your payslip! Short turnaround times. Some treatments have no turnaround at all. False promises. A free treatment is promised every three months and you end up having your free treatment as a training session from unexperienced staff. Contract says 4 weeks notice to get annual leave but the truth is you have to give 8 weeks notice. Unpaid work of15 min at least in the morning to prepare for your day. You get sent around at other spas to their liking. High turnaround of staff. Toxic work environment.

2
4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Lovely head office, great people to work with and overall atmosphere.

Cons

Easily burnt out, wear the hats of too many different jobs within one role that isnt recognised.

See reviews by: Helpful|Rating|Date|All