False Hope for building a Career - Eligibility Specialist Energy Services Employee Review

Had good co-workers. I had a good supervisor. I feel good knowing I'm working for a good cause and not for some shareholder.

Sometimes the office get quiet.

Energy Services is an amazing place to work because of the opportunity to help people maintain heat and electric in their homes. Also, it's a great way to help people replace their furnace or hot water heaters for home owners. Knowing you are helping make a difference feels good.

The organization and structure of many of the positions are not well-designed. Also, the training that’s offered is sparse, with very few training materials or manuals. There’s a state online training, but that’s only two days, at most. With no guidance and such minimal training, it’s not surprising that the intake specialist is held responsible for any errors. And, to make matters worse, there’s no opportunity for advancement or development. It’s not a great environment if you’re looking for growth.