22 Jun 2023
Epic Flight Academy Response
2yThank you for taking the time to share your detailed feedback about your experience at Epic Flight Academy. We genuinely appreciate your acknowledgment of our dedicated middle management, the quality of our instructors, and our commitment to equipping our school with advanced tools like new airplanes and simulators.
We understand and deeply regret that the compensation structure and operational aspects have caused dissatisfaction. Please know that the well-being and satisfaction of our employees are paramount to us. We are continuously working to find a balance between the financial challenges of the industry and fair compensation for our valued team members. We recognize that the aviation industry, like many others, has seen significant changes post-Covid, which have affected many aspects of our operations.
Your feedback about scheduling, instructor-to-student ratio, and overall concerns about compensation and operational efficiency are invaluable. While I can't address every specific concern in this forum, I can assure you that we take these issues seriously. We will take your feedback to heart as we evaluate and look for areas of improvement.
Your advice to management provides us with a clearer perspective, and we truly value the insights you've shared. We aim to create an environment where our team feels supported and valued, and we're committed to assessing our current practices to make necessary improvements.
Thank you again for your candid feedback. It helps guide us towards creating a better future for our team and students.