Pros
- Some passionate frontline staff who genuinely care about the mission - Meaningful cause on paper, but completely overshadowed by internal dysfunction
Cons
- Leadership is unprofessional, inexperienced and frequently disrespectful. Even senior leaders are spoken to in ways that are inappropriate, belittling and humiliating in front of staff. - The CEO relies on past achievements rather than present capability. There is no clear strategy, no network brought in, and no meaningful progress in fundraising or partnerships despite almost a year in the role. - Decisions are made without planning, logic or financial accountability. The organisation has been dipping into reserves just to cover salaries, yet still spends money on unnecessary "office re-decorating" while removing existing staff without cause. - KPI targets are consistently missed at the leadership level, yet junior and mid-level staff are blamed and pressured to resign. - The fundraising function shows little measurable output, while time is spent on tasks unrelated to actual fundraising work. Performance remains far below what the organisation needs to survive. - The work culture feels unstable, reactive and unsafe. People are asked to leave without valid reasons, and positions disappear overnight with no explanation. - Staff are overworked, under-supported and made to feel that “sacrifice for the cause” justifies exploitation. - The organisation outwardly promotes “therapy” and “healing,” yet internally, staff morale is consistently damaged by poor behaviour, mismanagement and a lack of respect.