Pros
After working in financial services for 18+ years and being involved w/ prescreen, preapproval and credit risk-related projects, I'm looking forward to learning more about the innerworkings of the credit bureau side of the equation and bringing my practical industry experience as a data analyst to bear on the role. So far everyone has been very welcoming, and I appreciate the smaller size of the company, compare to the larger employer I was with before.
Cons
While most of my experience has been positive, thus far, I have encountered issues with the benefits, specifically OptumRx and prescription coverage. Previously I paid $0 for a medication and was able to work directly with my doctor for prescriptions and follow-up. Here at EFX I am required to go through a third party who has their own requirements before they actually write the prescription. After going through the process to sign up and get my prescription filled, I was told it was going to end up costing me full price ($1000K+). I am now working directly with the manufacturer to see if I can get it cheaper. In addition to benefits challenges, I am also starting to see there are opportunities for improvement when it comes to role-specific training on resources, products, processes, and documentation, as well as the sheer number of products and understanding where to get the help you need for those products. There is some off-the-shelf documentation, but it is not very detailed, so you really have to know who to ask for help; therefore, I have spent quite a bit of time trying to build up my internal network in these first few weeks. Things can take a while to get done...seems sometimes like there are meetings to discuss the same thing, that don't really move the needle forward.