19 Oct 2023
Equitas Health Response
1yHello,
Certainly! Here’s a professional response to the review that acknowledges the feedback and outlines a commitment to addressing the concerns:
Thank you for your feedback and for highlighting both the positive aspects of your experience and the areas where we need to improve.
We are pleased to hear that you found the pay decent, enjoyed working with our customer base, and had positive interactions with most of your coworkers. Your experience is important to us, and we are committed to building on these strengths.
However, we are deeply concerned by your comments regarding racism, homophobia, and transphobia, as well as issues related to employee compensation and care. We take these issues very seriously. We are actively working to address concerns about management and HR practices by enhancing our training programs, improving our HR team’s responsiveness, and ensuring that all employees are treated with respect and fairness. We are also reviewing our compensation structures to ensure they are equitable and reflect the cost of living.
Your advice is invaluable as we strive to create a more inclusive and supportive work environment. We are dedicated to making meaningful changes and appreciate your input as we continue to improve.
Thank you for your contributions and for bringing these critical issues to our attention.
Equitas Health