Great company, but PMO is going downhill - Customer Project Manager Ericsson Employee Review

3.0
4 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Ericsson has one of the best benefit packages compared to any industry. The company does a good job in establishing a multi-year vision, but keep in mind that the vision is for the company, not for the employees. The people working in Ericsson (US and Sweden) in the internal organizations are some of the best!

Cons

The customer units (aka sales teams) are some of the worst I have dealt with in 20+ years in the telecom industry. They do not care to follow any process which makes operations' job very difficult. The project management office leadership wants PM's to be strong, but Ericsson's own processes and the fact that the customer units are at the top of the decision tree force the PM into a conflicting and weaker position. Ericsson C-level management in the US are pushing PM's and operations into more of a sales-oriented mindset, though this conflicts with global processes and the customer units won't loosen their grip on the customer relationships.

Explore other reviews about Ericsson

5.0
21 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great company culture and support

Cons

No cons maybe limited opportunities

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, and friendly people and work environment.

Cons

Often slow paced with work and career development options can be slim.

See reviews by: Helpful|Rating|Date|All